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Apple iPhone E-mail Setup

Apple iPhone e-mail setup for standard NETPLEX e-mail accounts.

  • Start at "home" (just press the home buttom at the bottom of the phone)
  • Select "Settings"
  • Select "Mail"
  • Select "Add Account..."
  • Select "Other"
  • Select "IMAP"
  • Enter your name for "Name"
  • Enter your e-mail addres in "Address" (username@netplex.net)
  • Enter a description in "Description" (just leave the default as your address)
  • Under "Incoming Mail server" enter Host Name: mail.netplex.net (do NOT use ntplx.net)
  • Enter User Name as your username (user only, do not add @netplex.net)
  • Enter your Password
  • Under "Outgoing Mail Server (SMTP)" Enter Host Name: mail.netplex.net:465 (make sure to include the :465 at the end)
  • Enter User Name as your username (only, no @netplex.net)
  • Enter your Password
  • Select "Save" at the top

If you get a error, return to the mail settings, select the just added mailbox account and make sure that the Incoming server is "mail.netplex.net"and make sure the Outgoing server is "mail.netplex.net:465"

If there are still problems, remove the ":465" from the outgoing server and then select "Advanced" at the bottom and turn off SSL for both "Incoming Uses SSL" and "Outgoing Uses SSL"

Domain mail customers use almost the same setup, execpt they need to use their e-mail server (ie, mail.customerdomain.com) and they MUST disable SSL for the domain mail accout after it has been added. Remember the "User Name" for the the domain mail account is "user%customerdomain.com"

Note the Advanced SSL settings are available olny after the account is added.

UPDATE 8/07

The Apple iPhone software update version 1.0.1 fixes the problems with mail folders and NETPLEX's IMAP e-mail servers.

iPhone users will be able to use the same folders as they see on our servers after they update their phone.

 

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